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Kelly Logan (Penn Yan, NY)
[['2017-06-05T01:01:31.106Z'|date:'mediumDate']] We hit the chauffeur lotto with our driver Ed! From the first moment I called Fitzgerald Brothers I knew the service would be fabulous! Thank you for your attention to detail and working with us to tweak our itinerary. We had a wonderful wine tour with Ed.......he was prompt, professional and his smile and witty humor made the day that much more special!!! We can't wait to use your services again! A very special thanks to Ed......we enjoyed every minute of our adventure with you!
Kelly- Thank you for taking the time to write in about your experience. I am pleased to hear that you made some good memories.
[['2017-05-02T00:49:22.415Z'|date:'mediumDate']] I just wanted to let you guys know that Art was an amazing chauffeur!! I don't think I had a chance to let him know! He arrived early, and put up with our crazy group of girls on our wine tour! Thank you, Art, and thank you FitzGerald Brothers for an amazing service!!
Katie, Thank you for letting us know about your experience with Art, the company, and your trip. Glad it was fun. Thanks. Mike.
Debbie and Val (Rochester)
[['2017-02-06T14:41:51.498Z'|date:'mediumDate']] Thank you for a wonderful weekend on our AAA tour of The Sagamore on Lake George. Our driver, Stacy, was a joy. She made us all feel comfortable and the bus was comfortable, clean and like new. Thank you Stacy for a wonderful ride!
Hello Debbie & Val, I am pleased to hear that you had a good experience on your trip with our Bus #35 and Stacie as the driver. Mike
Karen Walls (Penn Yan, NY)
[['2016-12-06T00:47:43.668Z'|date:'mediumDate']] We just did the Deck the Halls Wine tour on Seneca Lake this past weekend. I have to say we had an amazing time and it's partly thanks to you guys. Gary was our driver and I can't say enough nice things about him! He was so entertaining and knowledgable about the wineries. He got us to all of our stops plus a few extra in our time and got us safely back home. We will be back to the lakes and I will now always book our limo through you guys. Thank you again!!
Hello, Thank you for taking time to provide us with feedback about your experience. We appreciate hearing about how your trip went and really like to know it was such a positive one. Perhaps next time around we can think about trying another trail to see new wineries? We look forward to seeing you again. Mike FitzGerald Owner
Jim Graff (Geneva)
[['2016-11-15T22:44:38.848Z'|date:'mediumDate']] Just wanted to thank you folks for a great experience this past weekend. Jason arrived early, helped us get situated, even helped us lock the door to our cottage! Jason anticipated our next step and was informative with our timing and very supportive. We will let you know the next time our group plans another trip to Seneca Lake Wineries.
Patrick Kelly (Lodi, NY)
[['2016-05-17T00:23:22.223Z'|date:'mediumDate']] We recently booked a trolley for a Fingerlakes wine tasting tour, and can't say enough good things about our experience, and especially our driver, Rich. He arrived early at our location to pick us up, and right from the start gave us a nice little background on the first couple stops we had scheduled, including his favorite wines and snacks to try. We quickly realized we had scheduled too much time per winery and were way ahead of schedule, and Rich easily came up with great suggestions for stops we could squeeze in that were on our route. His insight and friendly manner were above and beyond what we expected, and his knowledge of the wineries was absolutely amazing. When we plan another wine trip, we won't hesitate to book with Fitzgerald Brothers again, and will absolutely be requesting Rich!! Thanks for an awesome time!
Patrick, Thank you for your comments about our long time driver Rich. He has been dedicated to the FitzGerald Brothers company throughout his career as a professional driver. He carries thousands of people a year and carries one of the highest requested driver rates. Glad to hear you made good memories.
Jim Davis (Geneva)
[['2016-05-02T22:06:36.084Z'|date:'mediumDate']] Thanks for a great winery tour as part of our Family Reunion weekend. The total experience was excellent. The driver was both professional and helpful. The bus was clean, safe, and very comfortable. Every person on the trip enjoyed the experience thanks to Fritzgerald Brothers bus service. Thanks for making this a perfect experience.
Hello Jim, Thank you for writing in to let us know your experience with our company. We are pleased to hear about your family reunion good times.
Lori (Watkins glen)
[['2016-03-22T17:07:48.253Z'|date:'mediumDate']] Dan was an amazing driver! He went above and beyond just driving us. He gave us history, showed us points of interest, and helped us decide best places to stop based on our groups individual tastes. It was a cold day and Dan was always right outside waiting to help us into the warm vehicle while taking care of our packages. Can't wait for my next tour with Fitzgerald in May!
Hello Lori, Thank you for your feedback. I am happy to hear that you had a great time. Ill be sure to pass along your comments to Dan. Mike
Michael and Deanna D. (Canandaigua)
[['2016-02-13T20:28:09.080Z'|date:'mediumDate']] Our daughter was so excited to rent a limo for her 11th birthday party and Fitzgerald Brothers was the perfect choice!! The driver, Don, arrived early and was very friendly and accommodating, and wasn't at all phased about driving around 14 very excited, LOUD 5th grade girls! He even gave them a longer drive then we had initially expected so that they could spend more time enjoying the ride. When we arrived at the bowling alley, he was very patient while the girls posed for even more pictures in front of the limo! The limo itself was beautiful, clean, spacious and comfortable. Thanks again Fitzgerald Brothers for making our daughter's birthday extra special!!
Lisa Fitzgerald (Seneca Falls, NY)
[['2016-02-05T15:13:10.432Z'|date:'mediumDate']] We have used Fitzgerald Brothers before when we booked the trolley for my husband's 50th birthday and were impressed. Because of that great service, we chose Fitzgerald Brothers again to book a wine tour for some of our good friends last weekend and Kim showed up ready and happy to take us around. He was very accommodating and helpful. We had a great time and would use your company again. (full disclosure, we are absolutely no relation to Fitzgerald Brothers but we do feel like we must be special to have a limo service pick us up for events with our last name on the side of the vehicle)
Hello Lisa, I am pleased to hear that you had another positive experience with our company. Thank you for your reply. Mike FitzGerald
Greg Bush (undefined)
[['2016-01-29T20:02:48.383Z'|date:'mediumDate']] Had a great wine tour with our driver Fred. We had a couple of winery's in mind and asked him to pick the others and he did a great job. Everything was very easy to arrange and communication was excellent! If you want first class service book with Fitzgerald and ask for Fred! We will use them again on our next wine trip!!
Hello Greg, I am happy to hear you were pleased with your service on the Wine Tour. Limo #14 is new to our fleet and proud to have it. Fred is not new to us and we are proud to have him as well for all these years! Thanks, Mike
Wendy Bates (Auburn, NY)
[['2015-11-17T14:36:49.722Z'|date:'mediumDate']] Our group booked a 38-passenger coach to travel from Auburn, NY to Hartford, CT and back for a ladies' conference this past weekend. From the reservation process several months ago to the end of our trip, Fitzgerald Brothers was absolutely phenomenal! We can't possibly say enough about our driver, John...what an awesome guy! He called me the night before our trip to introduce himself and to see if I had any other instructions or questions; he was at the departure spot right on time (early, even), greeted everyone with a smile, and assisted us with our luggage. John was friendly, attentive, a conscientious driver...never had a moment's worry with him behind the wheel. John transported us back and forth between our hotel and conference venue, was in contact with me by phone/text, and even Googled our conference and set the radio to a Christian station. You have an absolute treasure in John!! I would 100% recommend Fitzgerald Brothers to anyone and would 100% book again...and of course would request John as our driver. He is the BEST!! Thank you for making our trip extra enjoyable!!
Hello Wendy, Thank you for your feedback. I agree that John is a great asset for the company and the customers to have. I am happy that you enjoyed your trip in our Bus #28. We look forward to providing you with service in the future.
Paul Wolf aka The Diesel (Buffalo)
[['2015-08-14T14:36:43.012Z'|date:'mediumDate']] Fitzgerald Brothers, you have a gem in Marcus! For starters, thank you for working with our ball club on pricing!!! Our trip was from Buffalo to Battle Creek, Michigan. We have the top level amateur baseball players in the country and won the National Championship. We loved our driver so much, that he is in the Championship Team Photograph! Since we won the whole thing, we have an automatic bid to defend our title, and automatically will use you guys again and we must have Marcus drive again next year!! Thanks for everytihing! Paul Wolf Manager 2015 NABF National Champion Battistoni Diesel
Hello Paul, Thank you for your comments and congratulations on your success in baseball. I am happy to hear that you had a great trip! We will certainly be happy to accommodate your travels again in the future. Mike
Kathleen Reilly (Horseheads, NY)
[['2015-06-14T17:28:37.597Z'|date:'mediumDate']] Fitzgerald Brothers saved the day. We had a June 13 Bachelorette Party Wine Tour scheduled with another limo service when we were notified on June 12 that the limo bus was no longer available due a transmission problem. We called Fitzgerald's and they accommodated us with just a one day notice on a VERY busy wine tour weekend. The day turned out to be fabulous and the weather was amazing. Thank You Fitzgerald Brothers for coming to our rescue. We really appreciate your great customer service!
Thank you for your comments. We are glad to hear you had a great time.
Lindsay (Buffalo, NY)
[['2015-04-15T14:58:15.658Z'|date:'mediumDate']] We had the pleasure of riding with Mr. Mark Mason to Chicago for our dance team's trip to Nationals. Mark was friendly, courteous and easy to work with. The bus was spotless with many amenities, as well. Fitzgerald Brothers will be our first choice for all future trips. Thanks, Mr. Mark!
Hello Lindsay, Thank you for your comments. We are proud to have Mark as one of our drivers. I am happy to hear you had a great trip. See you next time.
[['2015-01-04T22:02:40.506Z'|date:'mediumDate']] I wanted to write thank you for your amazing services. We had a bachelorette party and visited different wineries. Our driver was Dave and he walked us into the building and out. Carried out our products that we bought and always made sure that we were all together. He really took good care of us. He was an excellent driver and made the night even more enjoyable. Thank you again Dave and Fitzgerald Brothers.
Thank you for your testimonial and for your complements regarding our service and our driver. Our systems and processes allow us to provide a consistently high quality service every day. We are happy that you had an enjoyable experience and hope to service you again.
Wine Weekend III Karen (Lodi)
[['2014-10-27T20:22:00.005Z'|date:'mediumDate']] My family had our third annual wine tasing weekend in the Fingerlakes Sept 24th - 26th. Fitzgerald Brothers came highly reccomended by several people. The service both prior to our visit during planing and the actual tours (two days) went flawlessly. The limo bus was clean and well stocked with water and glasses we might need. There was also plenty of room for storing our purchases. We had a wonderful time! Our driver, Rich, was fantastic. He was prompt, helpful, knowlageble about the wineries and area and very courteous. I couldn't have hoped for more. I will defiantly reccomend and use Fitzgerald again when visiting the Finger Lakes.
Hello Karen, Thank you for your feedback. I am pleased to hear that you had a great experience and created warm memories with your family. Mike FitzGerald
Peggy McMahon (Waterloo)
[['2014-10-20T19:22:19.927Z'|date:'mediumDate']] This past weekend 19 friends and myself used your limo service for our "wine warrior weekend". We had a fabulous time and we owe a lot of that to our driver, Vickie. You should count yourselves very lucky to have such a lovely, kind, hardworking and personable representative for your company. We've always had male drivers for our wine trips and were a little weary of having a female driver but she was so helpful in organizing our purchases, lifting heavy wine boxes and helping me on and off the bus (I use a cane) and putting up with a bunch of mostly middle-aged women wine drinkers. She was awesome. I hope we can have her on our next wine tour! Thanks for a great weekend!
Hello Peggy, We too consider ourselves lucky to have great people at our company like Vickie. Although comments like yours are the standard response we hear from our customers we appreciate your kind words and for taking the time to write to us. We are happy to hear about your positive experience. Mike
Amanda B. (Burdett, NY)
[['2014-09-16T19:20:39.341Z'|date:'mediumDate']] We had Doug drive us around for a Bachelorette party this past weekend- he was wonderful! I can't say enough about him, he was the sweetest man I've ever met! He found us a great restaurant for lunch, one of our reservations went over so we missed the next winery so he found us a new one. He was truly great and made our wine tasting/bachelorette party a great one! Thanks again, Doug!
Hello Amanda, Thank you for taking the time to write to us regarding your experience with our company and your driver Doug. We do have good training for our chauffeurs as so they can come up with quick solutions for groups in need of reservations and other solutions.
Cindy (Ramada by the lake, Geneva)
[['2014-08-10T23:35:11.373Z'|date:'mediumDate']] I would like to recommend Fitzgerald for their customer service. They were the friendliest limo service we spoke with.. That would be why we chose them and when Gary picked us up we were thrilled. Best limo driver ever!!!!! Thank you Gary for making our wine tour fabulous even though we got ejected from Fox Run winery. Great time! Highly recommend Fitzgerald brothers and an added bonus if Gary is your guide!
Hello Cindy, Thank you for writing to us. When designing the systems and processes of the company we ensure that customer service and safety are number one. I am pleased to see that our driver Gary provided a memoriable and fun experience for your group. Mike
AnitaShenk (Ramada Inn Geneva)
[['2014-08-10T22:22:32.626Z'|date:'mediumDate']] I want to thank you for your wonderful service. We had so much fun on our wine tour. And our driver "Gary" made it great. I would absolutely recommend this company to anyone thinking of doing a wine tour.
Hello Anita, I appreciate your comments and I am happy that you had such a wonderful time.